Operating since 2016, Top notch Customer Service has been a core part of our business. Our #1 priority is to provide our patrons with the best customer experience they deserve.
From inquiries to the design selection, customization, and delivery, we ensure that at all times, our team is providing the utmost care we can.
Our Customer Service staff trained well to accommodate our customers with grace and respect. We take pride in the customer reviews that you are about to read.
The written reviews on this page are authentic customer reviews from real people. These reviews came from a direct feed of Facebook’s reviews aggregators, which can be verified if you visit our Facebook business page.
The cake and cupcakes was AMAZING! the detail is incredible! It looked too real to eat & we struggled to cut it for a while😂. Everyone loved it and I really appreciate everything you did and I will for sure direct more people who are in need of a fabulous and delicious cake to you in the future😉 Thank you so much☺️🤗
Mar. 06, 2021
Expectation VS Reality definitely exceeded my expectations. Thumbs Up! super Highly Recommended.
Mar. 01, 2021
Nicely done cake at super yummy pa. Sakto lang din ang tamis. My son was very happy. Thank you and more power sa shop nyo. God bless!
Feb. 28, 2021
super sarap nung cake Nila. thank you kasi kuhang kuha Nila yung gusto Kung design na cake para sa aking anak. super ganda at masarap
Feb. 21, 2021
themed cake Minecraft i ordered for my kid's 8th birthday was so stinkin cute! i ordered 6 days before the event and Charm's responded so swiftly' accommodated requests. the cake and cupcakes arrived 15mins earlier than the time of delivery. i must say chocolate cake was very delicious! kids enjoyed not just the design! cake is moist and not overwhelming. highly recommend them for theme cake needs ❤️
Feb. 20, 2021
We super love the custom made birthday cake we ordered from Charm’s! The quality of the cake and the cupcakes are superb. We love the fondant and the frosting too. Cake is not so sweet and perfect to our taste. Thanks to Ms Joyce for accommodating all our requests, from the design of the cake to the delivery. We’ll surely order again!
Feb. 16, 2021
Hi, Trisha enjoyed her birthday, especially the cake. It is exactly how she imagined her birthday cake would be. I highly recommend Charm’s Cakes and Cupcakes, very accommodating and reverts quickly to inquiries. Our transaction went very smoothly, and they were able to pull off my requests. Will surely order again, soon! Thanks again 🙂
Feb. 15, 2021
I highly recommended Charm's Cakes and Cupcakes! Enjoyed na enjoyed ang mga kids because not too sweet and cake, I did not worry din to give them more. hihi, pati mga adults na ayaw na ng sweets. 😊 Very smooth sila ka-transact, mapa online or sa shop. Simula pagorder hangang sa pick-up walang kahiraphirap. Very affordable pa ang cakes, and cute ang designs, I let my daughter choose the design of the cake, and nasunod yun, kaya super enjoy talaga ang daughter ko. Thank you so much po Charm's Cakes and Cupcakes! Till our next transaction! 😁😁God bless your business.
Feb. 08, 2021
Highly recommended for customized cakes. Nagsend lang kami ng peg design then they suggested something pa to improve the design. Then delivery is very smooth, always may update. Grabe yung cake, ang ganda, upto the smallest detail! Kuddos! May free cupcakes pa. Will order again. 👌🏻🤩
Feb. 07, 2021
Thank you Charm’s Cakes for making our celebration complete, masarap at sobrang satisfied kami sa ganda ng cake and cupcakes 💕🥰 God bless and more power to your business.
Feb. 01, 2021
very satisfied customer here..more power..i think mauulit kami umorder..😍😍😍
Jan. 26, 2021
Thank you sa easy and smooth transaction sobrang natutuwa ako sa customized cake and cupcakes. Truly recommended po.
Jan. 18, 2021
Very wonderfully made cake! So impressed with the output. Gifted it to my celebrant sister and she was so happy about it.
Jan. 13, 2021
Thank you so much po!Super ganda ng basketball theme cake ng anak ko😍
Jan. 11, 2021
Thank you for making may son happy for his special day.the cake and cup cakes are so cute, taste good yet affordable price and very accomodating❤.i would highly recommend this shop .till next transaction.god bless.
Jan. 07, 2021
ighly recommended!! hindi lang maganda, masarap din siya 😊
Jan. 06, 2021
thank you at nakuha nio po ang design ng cake sobrang natuwa at nagandahan ang mga bata mas lalo na ang birthday celebrant tuwang tuwa po cia..til next time kaya 5 po kau sa akin..God bless!!!
Jan. 03, 2021
This Cake is so amazing! HIGHLY RECOMMENDED ‼️‼️ 10 Star ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ for this!
Dec. 30, 2020
Highly Recommended po ☺️ Thank you so much for the beautiful and delicious cake you made for my son's birthday. Kita ko kung gaano siya ka happy 😊 Satisfied customer here ang linis at ganda lang ng pagkakagawa. Also, affordable yung price because they also offered promo at some cakes with 12pcs free cupcakes. ❤️
Dec. 21, 2020
never ako na disappoint at walang expectation vs reality. maganda at maayos pag kaka design tas masarap pa. thank you so much! worth it 🤗❤️
Dec. 20, 2020
The cake was so amazing.. every detail is spectacular.. Most of all, the cake is so delicious, siksik, and not a typical fondant tpos ung cake agad sa loob, there was a very yummy icing in between, the fondant too is very soft and not too sweet.. And it was huge.. Worth ur money 👍🏻❤️ Will surely order again and will recommend to my friends..
Dec. 20, 2020
2nd time to order but this time for a customize cake. and yes, they deliver. reality us even better than the expectation. ang galing talaga. the photo on the light is the actual cake delivered. 👍👍👏
Dec. 19, 2020
Smoothest transaction I ever had! And for the cake, 👌🏻👌🏻👌🏻👌🏻 superb! Not the usual fondant cake, I cant explain basta iba sya sa lahat ng fondant cake na natikman ko. Super love ng anak ko yung design! Til next transaction. 😊
Dec. 04, 2020
Very Accomodating si seller 😍 Sarap ng cake i will order again 💕
Dec. 01, 2020
Highly recomended!! Super yummy and cute ng cake and cupcakes! Thank you Charm's ❤
Nov. 29, 2020
Highly recommended! Super sarap ng cake also the cupcakes. First time ko lng umorder dto at very affordable price pa. ❤️❤️❤️❤️❤️ Nagustuhan ng family ko not only the design pati yung loob ng cake super sarap!
Nov. 25, 2020
it's very accommodating pastry shop my husband was surprised and enjoy he's cake😜😜😜 the cake was so good and tasty 🎂 thank you and God bless looking forward for our next order soon🙏
Nov. 20, 2020
Thank you for making Kyrie’s Birthday extra special and memorable! The cake design was well crafted and the materials used were of good quality. Staff is very responsive. Excellent customer service. Overall great job 🙌
Nov. 18, 2020
thank you po, nagustuhan po ng mga babies ko yun Monster Inc customized cake po ninyo, salamat po,,,
Nov. 17, 2020
Thank you Charms cake and cupcake! My son superlove the cake.. great design and tama lang ang tamis. Thank you for being so accomodating.. will definitely recommend to my friends..
Nov. 06, 2020
Thank you so much for the beautiful and delicious cake,, sobrang ganda at sulit ang bayad, will definitely recommend this cake supplier,, God bless 🙏🙏🙏
Oct. 25, 2020
bukod sa maganda yung cake ang sarap pa. and who would believe na mura lang to? hindi lang basta masarap, super sarap talaga. thank you ms. charm for this. naenjoy ang bebe loves ko ang birthday nya. ❤️ highly recommend!
Oct. 24, 2020
sulit Ang bayad, friendly at madaling kausap Ang seller and sobrang sarap Ng cake pati UNG cupcake. sulit na sulit. salamat Po ulit.
Oct. 18, 2020
Thank you for the wonderful cakes. You made my children's birthday extra special. Beautifully made with a touch of elegance. I must say, each cake was an excellent piece of art and designed to meet perfection. To more cake orders with Charm's Cakes. God bless you more
Oct. 13, 2020
Very responsive.: Im very happy with the result. You will never get disappointed! Highly recommended! Thank you Charms Cakes!
Oct. 12, 2020
Hi Team, thank you again for the wonderful cake on my baby's birthday.. This our second and still we are happy with your creation. 😁
Oct. 09, 2020
super sarap at ganda ng cake natuwa yung anak ko sa design ng cake nia .. di nkkapag sisi price thank us po 😊😍🍰
Oct. 05, 2020
Thank you Charms Cakes! Very responsive and provides timely update on the status of the order. Goods were delivered on time and the quality exceeds our expectation. Until next order ulet. Godbless!
Oct. 04, 2020
Thanks Charm's for the unique and not so sweet yet still delicious cake....Godbless more customer to book
Sep. 30, 2020
I ordered a customized cake a day before the event and it actually came despite the short notice. Even though it was a rush, everything was solid and well presented. Presentation 💯 Communication 💯 Assurance 💯 Price 💯
Sep. 28, 2020
Thank you Charm's for the yummy and unique dinosaur 🦕 cake. Not too sweet which is what I like and super moist and I love every details of it esp the volcano and dino eggs. You really made my son happy on his birthday. Thank you. ❤️
Sep. 26, 2020
,satisfied customer,.very responsive seller,.highly recommended cakes and cupcakes nila,. Masarap na,suliiit talaga bayad mo,.good service den po sila👍 Thank you..thank you,more power,.God bless👍👍⭐⭐⭐
Sep. 26, 2020
Delicious cake, I didn't expect like that, worth it kahit medyo pricey but masarap at Hindi ganong matamis..🙂👏Congrats guys.
Sep. 21, 2020
Thanks Charm's Cakes and Cupcakes for Boss Baby Cake. Great Taste with right sweetness. Great and solid design with moist texture on the inside. Highly recommended.
Sep. 09, 2020
Thank you so much po Charm’s cakes and cupcakes for the nice quarantine theme cake. Mj likes the vanilla flavor and the design with Super Mario. We love it too 😋😋😋😋❤️❤️❤️❤️
Sep. 03, 2020
Thank you so much for the wonderful cake. Super happy ang daughter ko kasi kuhang kuha ung design na gusto nya 😍😊 Ang sarap din kc di overwhelming ung tamis nung mismong cake and fondant. Thank you again 😊
Aug. 30, 2020
If you are looking for a super yummy and budget friendly cakes and pastries for your quarantine party needs Charms cakes and Cupcakes is the right supplier for you. They are accomodating ,fast and hassle free delivery system . The cakes,cupcakes and even crinckles are all moist and yummy,not too sweet nor too bland.. They even have a website where you can find all the cakes and products that they are offering ,all with information and prices .Thanks Charms Team 😁
Aug. 29, 2020
thank you sa maganda at masarap na cake and cupcakes for my baby's first birthday. very commendeble yong lasa kasi hindi masyado matamis. maaga din dumating sa venue. Thank you again and dahil jan i'll give ⭐⭐⭐⭐⭐ rating.
Aug. 26, 2020
Masarap at mgnda mga cakes nila.. Super happy baby q sa cake nia Thank u so mch..
Aug. 24, 2020
This is by far, the best fondant cake I have ever tried. All reviews are true. Cake is very moist, a lot of layers of vanilla cream which made it more moist. It’s not overwhelmingly sweet! All I have requested was done perfectly! The cake was definitely done professionally. Thank you very much!!!!
Aug. 22, 2020
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