Operating since 2016, Top notch Customer Service has been a core part of our business. Our #1 priority is to provide our patrons with the best customer experience they deserve.
From inquiries to the design selection, customization, and delivery, we ensure that at all times, our team is providing the utmost care we can.
Our Customer Service staff trained well to accommodate our customers with grace and respect. We take pride in the customer reviews that you are about to read.
The written reviews on this page are authentic customer reviews from real people. These reviews came from a direct feed of Facebook’s reviews aggregators, which can be verified if you visit our Facebook business page.
Great experience. Smooth delivery. Delivered what is expected. I love their service. ♥️
Apr. 17, 2023
I ordered a Peppa Pig cake with cupcakes and they delivered exactly what was in the photo. The cake and cupcakes were very pretty and made our 7 year old's birthday party truly special. Best of all, the cake was reasonably priced compared to other shops. I had an easy time coordinating with the shop and everything from ordering to payment to delivery was just smooth and hassle free. I highly recommend Charm's Cakes and Cupcakes House.
Mar. 27, 2023
Thank you very much Charms Cakes ❤️ Ang ganda ng design and very accomodating. Highly recommended. Ang smooth lang ng transaction namin and very organized hanggang sa pag deliver ng cake ❤️ thank you for being part of my kids birthday. 🥰
Feb. 13, 2023
Awesome cake flavor, effortless transaction, good customer service, and amazing cake design!!! 💯 This definitely wouldn't be our last order from this shop 🙌🏼 Thanks Charm's Cakes and Cupcakes
Dec. 29, 2022
Great service! they update you and super detailed ng process. My nephew's birthday became extra special because of their sumptuous cake and cupcakes. highly recommended when it comes to quality and service 💯
Dec. 28, 2022
Very satisfied customer here! transaction was very smooth.. ndi lang sya cute, masarap talaga yung cakes and cupcakes. We all enjoyed it
Nov. 10, 2022
5 stars! Thank you Charm's Cakes and Cupcakes 💞💞 Ang sarap and nagustuhan ng papa ko yung Cake and cupcakes nyo ☺️
Nov. 06, 2022
Love the outcome! Our requests were also followed. Smooth transaction too. Thank you so much po for the cake and cupcakes!!
Nov. 01, 2022
Thank you so much Charm's and Cupcakes sa masarap ng cake and magandang design highly recommended mauulit ito sigurado 😍 daming nagandahan sa gawa nyo thank you po uli
Oct. 24, 2022
Thank you po sa maganda at masarap na cake🙏🏻🙏🏻🙏🏻 Very accommodating po nila... Maganda at masarap ang cake, tama lng ang tamis.
Oct. 18, 2022
Sobrang gandaaaaa. hindi ko expect. tapos same day lang nagawa na agad. hindi nabigo ang wish ng baby ko. maraming salamat po 🙏 sobrang happy sya. till our next transaction.
Oct. 16, 2022
The cake was amazing! Such a fantastic job and on very short notice too! Thank you!
Oct. 13, 2022
1st & 7th birthday cake, mula nung unang order namin sa kanila hindi pa din nagbabago ang quality na gawa nilang cake at nasusunod palage ang pinapagaya naming design!
Oct. 09, 2022
Ang ganda ng cake! Salamat ng marami. Tuwang tuwa ang birthday celebrant pati ung mga nakakakita. Excited na sila 😊 Thank you Charm's for making my son's 10th birthday extra special 😘
Oct. 06, 2022
Ang sarap po ng cake at ang ganda pa..hindi po nasayang binayad nmin sulit na sulit..Maraming salamat po
Oct. 02, 2022
The cake is so delicious, i would really likely to recommend to all who would like to try. and also the design of its self i am empress from it.
Oct. 01, 2022
Yummy! Nagustuhan namin. Sakto lang di msyado matamis. Like ko pagka gummy nya. Thank you and till our next transaction 🥳❤️
Sep. 25, 2022
Thank you so much sa Magandang Design ng Cake nyo po 😋.. Ang saya ng anak ko sa BIRTHDAY nya kahit nasa malayo ako..😊😍💗💗💗
Sep. 24, 2022
Highly recommend this shop for delicious and gorgeous cakes for any celebration! Ordered 2 cakes for September and they came out great-will definitely order again. Plus the seller is responsive and accommodating ❤
Sep. 16, 2022
Ang ganda ng pag kakagawa sa cake at sobrang sarap di nakaka umay .. first time ko mag order ng fondat cake at hindi ako nag kamali sa nilapitan 😊 akala ko sobrang liit lang ng cake pero malaki na pala at ung cupcake na free akala ko simpleng icing lang pero nilagyan pa ng fondat star design.. kaya sobrang saya ko sa cake at sobrang bait di ka mahihiya mah request ng mag request kase sobrang gaan at madaling kausap ❤️ thank you so much po sa uulitin! 😊
Sep. 07, 2022
Sobrang ganda po ng cake!!! Thank you so much for making our celebration greater indeed. 🧡🧡 You’re such a talented baker po.😬 The size was perfect, the chocolate was so moist and flavorful!🧡🧡 Pwede talaga sya sa kids.👌 Sa uulitin po.🧡😬 GBU🙏🏻
Sep. 06, 2022
Ordered from Canada in a rush... same day delivery .. great service .. awesome cake and tastes great (according to the celebrant and guests). You've got yourself a SUKI!
Aug. 07, 2022
Very friendly and accomodating staff, on-time delivery and most of all their customized cake is outstanding 👌 Napaka dali nilang kausap at nasunod lahat ng requests ko.. Super happy kami. Yung design na pinagaya ko kuhang kuha tlga at masarap ang cake not too sweet just right di nakakaumay, moist din sya sa loob. Highly recommended and we'll order again for sure 👍😊 Thank you so much and job well done 👏😉❤
Aug. 01, 2022
Thank you Charm's Cake and cupcake. Di lang maganda ang sarap pa ng cake.! Sobrang excited bunso ko sa kanyang Huggy waggy cake!
Jul. 26, 2022
It was very pleasant to deal with Charmaine as she was very flexible in accommodating my requests. My son loves his Roblox cake and cupcakes! Highly recommended! 👍🏼😊
Jul. 16, 2022
What you see is what you get...maganda pagkakagawa and masarap...khit ilagay sa ref hindi tumitigas very moist...very accomodating din cla with all your inquiries😊😊😊super happy ang birthday boy ko😊😊😊sa uulitin po...thank u.
Jul. 13, 2022
My 3rd time to order customized cake for my son’s birthday. My sincere thank you ms. Charm ❤️😊 Little boy was elated to see his cake ❤️ More power!
Jul. 12, 2022
Their professionalism and attention to detail are truly commendable. The design tnat I have requested was beautifully executed. And, the most important thing is, we all loved and enjoyed the delicious choco moist cake and cupcakes!
Jul. 11, 2022
Sorry super late na tong feed back ko, hehehehe. I just want you to know na ang sarap ng cake and Cupcakes nyo. 😊 ❤️ Di sya nakaka umay dahil hindi super tamis. 😊 Kain lahat talaga. Hehehhe. 😅 Thank you for being accommodating and giving heads up sa delivery. 😊 Will order again soon. ❤️❤️
Jul. 10, 2022
Thank you charms cake and cupcakes. my son love your cake yummy daw. kahit yung mga guest ko masarap daw ung cupcakes and cakes. definitely on next event order ulit kaki. very frinedly and accommodating and maayos kausap. thank you again.
Jul. 01, 2022
Thank you charms cakes and cupcakes peppa pig design for my second time order
Jun. 30, 2022
Second time to order here. Masarap and moist ang cake nila. Perfect sa coffe or tea after ng event!!! Visually maganda ang cake at namimeet nila ang requests ko, kudos po sa inyo!!!
Jun. 25, 2022
This is the 2nd birthday we've ordered.😊My son really loves the cupcakes! Their cakes look so good. The taste is not bad either. It's not too sweet for kids to eat.💜
Jun. 16, 2022
Mas mura mga fondant cake nila compare sa iba and maganda ang pagkagawa. Satisfied customer here
Jun. 05, 2022
Maraming salamat sa napakagandang cake, super sarap and worth it yung bayad …. 💗💗💗 May god blessed this shop💗💗💗😊😊😇
Jun. 05, 2022
I ordered a lot of customized cakes in the past from different stores for my daughter.. I get disappointed.. I was in doubt to order one for her 3rd birthday but after checking its site with positive comments, I decided to try it again and hopefully find a store that can give my daughter a wonderful cake each year. I ordered a cake yesterday at Charn’s Cakes and Cupcakes and I was very satisfied for the first time:) The design was perfect. They were keen to details to follow all of my requests. The cupcakes were equally great! Not so sweet but tasty&yummy!:) I am excited to taste the cake.🙂 It was a smooth and great transaction!:) Til next time…
Jun. 01, 2022
Thank you Charm's Cakes and Cupcakes! ☺️ Sarap ng cake and cupcakes! 👌🏼 Nasarap mga pamangkin namin ☺️
May. 18, 2022
Thank you po so muchhh💗 this is my 2nd order! Super sarap ng cake at fondant💗💗💗 achieve ang design ng cake sa theme! Thank you so much po! God bless. Sa uulitin po!
May. 17, 2022
Thank you Charm's Cake and Cupcakes. Highly recommended because of custom cake and delicious taste. Satisfied customer here.
May. 16, 2022
super yummy and pretty ung cake. 🙂❤️❤️❤️ very accommodating din cla, bilis mgreply everytime may mga queries ako. thank you so much... Godbless...🤍🤍🤍
May. 16, 2022
That's my baby's birthday cake! I am so happy that my vision for the cake design was brought to life. My son was so happy to see his Numberblocks cake. And it goes without saying that the cake is yummy 🙂 Charm's Cakes and Cupcakes were very accomodating and easy to talk to. they also provided updates the day before the delivery date. This was the 2nd time I ordered a cake from them and as with the 1st one, they did not disappoint. The price is comparable to the prices of other customized cakes, and definitely a value for your money. Thanks again and till the next order 😉
May. 15, 2022
Fast transaction..very honest ksi sinabi nila na don't expect na look alike tlga ng gusto kong design ang magagawa nila since hindi nila original design....but...nun dumating un cake.. iisa lang nasavi namin.."wow, ang ganda"😍🥰 satisfied kami dhil ang ganda tlga ng outcome ng cake design 😊 sa taste masarap sya 😋 hindi nakkaaumay at masarap un fondant.. candy taste kaya balance..😋😊 highly recommended
May. 13, 2022
Highly recommended! The kids and adults love it! Undeniably, an eye-catching and mouth-watering cake! Thank you so much! 😊
Apr. 17, 2022
super highly recommend sarap ng cake nila sobrang sulit ☺️
Apr. 16, 2022
The cake was so good, it exceeded our expectations. It was really pretty and well made. The moist chocolate cake is also delicious, just the right amount of sweetness. I would like to thank the staff for accommodating us. It was a rush order but they still accepted our booking and gladly did our request for some modifications. They are really nice and kind. Would definitely order again! Thank you so much, Charm’s Cakes and Cupcakes! ❤️
Apr. 11, 2022
The team was very accomodating of my ever changing requests/modifications and the cake looked great.
Apr. 07, 2022
Thank you so much Charm's cakes and cupcakes for the hot air balloon themed cake & cupcakes! I dont want to cut it. Too cute to eat 🤩
Apr. 02, 2022
Great service! Smooth transaction and what you see in the picture is exactly the one that you will receive! ❤️ My son loved his cake! So do I 😍 and mga bisita. I highly recommend them. Super friendly! (sa dami nang questions ko they are willing to answer it). The taste of the cake? SUPERB!!! 😋 The best cake I have ever taste! Hindi sobrang tamis, hindi din sobrang tabang. AS IN SAKTONG-SAKTO SIYA!Swak na swak sa panglasa kumbaga. ❤️ The details of the cake? IT WAS SOOOO PERFECT! ❤️ Napakaganda and sobrang galing lang talaga! Looking forward on our next transaction pa po. I’m going to recommend you po sa mga friends, co-worker and my relatives din. 👏🏻 More clients pa po and more blessings to your business po. 👏🏻💕☺️🤩
Mar. 30, 2022
Amazing & yummy cake & cupcakes. 💛💚💙
Mar. 17, 2022
THANK YOU PO SUPER SMOOTH TRANSACTION HASSLE IS REALLY FREE. AND IN THE QUALITY OF THE CAKE, SUPER RECOMMENDED, IT'S REALLY PULIDO WHEN MADE AND IT'S ALSO DELICIOUS 🥰🥰
Mar. 12, 2022
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Prefers to talk to someone? Call us direct via our mobile phone at 09079231247, or give us a ring at 7001-0335 or say hello via email at email@example.com
Looking forward talking to you!